About the Course
Throughout the year, KAIA offers a number of opportunities for agents and agency staff to complete Errors & Omissions (E&O) training. The course - E&O Risk Management: Meeting the Challenge of Change - can help members reduce their E&O exposure based on real-life examples from other agencies, including some of the most recent E&O cases that have occurred right here in Kansas. The course is taught by experienced instructors who have worked in the insurance and/or legal profession.
Course Topics
The course covers fundamentals in today's ever-changing agency operations, including:
- Understanding duties owed to both carriers and customers
- Reviewing the most frequent E&O claims using real-life examples
- Agency defenses such as documentation, disclaimers and consistent procedures
- Exploring exposures within the agency's daily operations
- Issues with certificates of insurance
- Considerations of social media
- Limiting exposures to data breaches and more
10% Discount
This course qualifies agencies for the 10% loss control credit through Swiss Re Corporate Solutions.
