2025 ANNUAL CONVENTION

February 3-5, 2025

Hyatt Regency, Wichita

Be part of the largest gathering of Kansas independent agents, brokers, and industry partners as we tackle the insurance industry’s most pressing challenges and opportunities.

DAILY SCHEDULE

ALL SCHEDULED TIMES ARE SUBJECT TO CHANGE

Monday, February 3

8:00 AM - 5:00 PM

KAIA Registration Desk Open
Location: Willow Room, Century II Second Level Promenade

8:30 AM - 9:30 AM

Continental Breakfast
Location: Upper Gallery, Century II Second Level Promenade

9:30 AM - 12:30 PM

Breakout Sessions (pick one)

Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs

*Qualifies for E&O Credit and approved by Westport for E&O Risk Management Credit

This session examines Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs), emphasizing their role as proof of coverage—not as policy modifiers. Agents often face pressure from third parties to include unsupported statements on these documents, risking errors and omissions (E&O) claims. Participants will learn why COIs and ECPIs should only reflect actual policy terms, the pitfalls of yielding to external pressures, and how to address unfixable versus modifiable requests. This "fun" session equips agents with best practices for managing COI and ECPI challenges ethically and accurately.

9:30 AM - 11:30 AM

Robotic & Autonomous Farming

**Qualifies for AFIS Update Credit (must take all 6 hours)

It is difficult, if not downright impossible, to speak about autonomous farming without mentioning robotics, and vice versa. So, this presentation will encompass both. We’ll review some of the current equipment in use as well as those that are still in beta testing (so to speak). In addition, a review of how our farm property and liability policies will respond is always in order.

11:30 AM - 12:30 PM

Regenerative Agriculture

**Qualifies for AFIS Update Credit (must take all 6 hours)

What is "regenerative agriculture"? Is this term a way of making agriculture sound more friendly and eco sensitive, or is this truly an opportunity for a farm/agriculture account to make a climate difference and increase its overall production and profits? How does it affect risk exposure and coverage needs? The objectives of this session are defining, understanding, and managing the nuances of regenerative agriculture and what that means for coverage needs.

12:30 PM - 1:45 PM

Lunch & KAIA Annual Business Meeting
Location: Redbud Ballroom, Century II Second Level Promenade
*Open to KAIA members and attendees

2:00 PM - 4:00 PM

Breakout Sessions (pick one)

What's News Now

Join us for a wide-ranging view of important issues in the industry. We’ll examine five macro-based trends, and then look at why the market is as hard as it is. From there, we’ll look at developments at NAIC and NCOIL. In the second hour, we’ll address new challenges in the employment law field, plus examine the new Corporate Transparency Act. A broader look at some federal issues and a few important cases on coverage round out the class.

2:00 PM - 3:00 PM

Know Your Regulator: Consumer Assistance

Leverage Your Tech Spend: A Foundation for Success

Independent insurance agencies, long valued for their personal touch and local relationships, are now navigating the shift toward digital transformation. This course provides actionable strategies for agencies to leverage modern technology, enhancing operational efficiency and customer satisfaction. Participants will explore tools and techniques to streamline workflows, personalize client interactions, and stay competitive in an evolving market, ultimately positioning their agencies for sustainable growth and strengthened client loyalty in the digital era.

3:00 PM - 4:00 PM

Know Your Regulator: What to Know About Insurance Fraud

AI & Outsourcing: Why the Future is Brighter Than You Think

In today’s insurance landscape, AI and automation offer new opportunities to improve efficiency and deepen client relationships. This course guides independent insurance agencies through the process of strategically adopting AI, identifying tasks ideal for automation—like policy checking, direct bill entry, and marketing—allowing staff to focus more on client interactions. Participants will learn to optimize workflows, structure teams around their strengths, and define future roles like workflow specialists and relationship-builders. By re-imagining traditional workflows, agencies can position themselves for growth, developing a tech-savvy, client-focused team ready to thrive in the AI-powered future.

4:00 PM - 7:00 PM

Welcome Reception & Trade Show
Location: Eagle Ballroom, Conference Center

7:30 PM - 10:30 PM

Insurance "Beer" Olympics Sponsored by Young Agents of Kansas
Location: Riverview Ballroom

Tuesday, February 4

7:30 AM - 4:00 PM

KAIA Registration Desk Open
Location: Willow Room, Century II Second Level Promenade

8:00 AM - 9:00 AM

Continental Breakfast
Location: Upper Gallery, Century II Second Level Promenade

9:00 AM - 11:00 AM

General Session & Keynote Address

Navigating Change in the Insurance Industry

Doors will open at 8:45 AM

In a presentation entitled "Navigating Change in the Insurance Industry," Sean Kevelighan will delve into the current state and future prospects of the insurance industry. He will explore macro-level trends affecting the U.S. and reinsurance markets, including the hard market conditions characterized by rate increases, availability challenges, and the growing impact of technological advancements such as AI.

We'll close out our General Session with a presentation from acclaimed author and keynote speaker Kevin Brown.

Attendees of this presentation will learn the following:

The difference between culture and subculture and how the latter impacts business.
How to identify and define the company’s culture more clearly based on the four distinct styles.
Tips on building a sustainable culture that develops and prepares multi- generational leaders.

11:00 AM - 12:00 PM

Breakout Sessions (pick one)

Doing Business Well in a Harder Market: E&S

Modernizing Your Agency: 5 Simple Automated Processes to Enhance Efficiency and Productivity

SPECIAL "Women In Insurance" Session

Crowning Success: Empowering Women in the Insurance Industry

Angela Adams, founder and president of Angela Adams Consulting, will share her journey in building a successful, women-led consulting firm, highlighting the unique strengths and resilience of women in the workforce. Her story emphasizes the power of shared experiences, mutual support, and a commitment to creating win/win outcomes. Attendees will explore how gender-diverse leadership enhances profitability, fosters innovation, and creates thriving work environments. Angela will also address overcoming self-doubt, embracing opportunities, and supporting one another with a focus on compassion and collaboration. Join us for an inspiring session on building balanced, productive, and community-focused workplaces.

12:00 PM - 1:30 PM

Installation of Officers & Industry Awards Luncheon
Location: Redbud Ballroom, Century II Second Level Promenade

1:30 PM - 4:30 PM

Breakout Sessions (pick one)

Anatomy of an E&O Claim

*Qualifies for E&O Credit and approved by Westport for E&O Risk Management Credit

This highly interactive seminar puts producers “on the ground” in looking at two different scenarios that will eventually go wrong. How? We don’t know, as information is doled out slowly to discussion groups. They must then diagnose exactly where the problem is going to arise. At the end of each scenario, the participants are given the outcome of the case on which it is loosely based. The conclusion is tied to a comparison of what the participants thought at each stage.

1:30 PM - 2:30 PM

Exploring Different Deal Structures

There are many different ways to buy and sell an agency. In this session, we will dive deep into the M&A world and highlight the different types of buyers, and explain some common purchase structures that exist in today’s Insurance M&A Marketplace. For every deal, there are three factors that both the buyer and seller must consider – time, price, and structure. We will show you how these three factors can work together to create the ideal situation that is specific to each transaction. We will provide specific examples of how the structure of the deal can greatly impact the price. We will show you how these three factors can work together to create the ideal situation that is specific to each transaction.

1:30 PM - 3:30 PM

Understanding and Reviewing Contracts and Contractual Risk Transfer

3:30 PM - 4:30 PM

Properly Naming Insureds

Before any claim is paid, status as an “insured” must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is “no,” there is no need to go any further. If “insured” status does not exist, all your hard work is wasted; no one will ever find out how good you are at designing coverage – because you messed up at the beginning.

If you mess this up, you will have a ticked off insured and maybe an E&O claim you never expected. You have to get this one detail – the named insured – correct.

3:00 PM - 3:30 PM

Farmer's Alliance Ice Cream Social
Location: Upper Gallery, Century II Second Level Promenade

5:00 PM - 7:00 PM

Receptions

First-Time Attendee & New Member Reception

Women In Insurance Network (WIN) Reception

InsurPac Contributors & Past Presidents Reception

7:00 PM - 11:00 PM

Closing Night Party
Location: Redbud Ballroom, Century II Second Level Promenade

Wednesday, February 5

7:30 AM - 12:00 PM

KAIA Registration Desk Open
Location: Willow Room, Century II Second Level Promenade

8:00 AM - 9:00 AM

Continental Breakfast
Location: Upper Gallery, Century II Second Level Promenade

9:00 AM - 12:00 PM

Breakout Sessions (pick one)

Hemp: It’s Cannabis, But It’s Not! Understanding the Differences and the Challenges

**Qualifies for AFIS Update Credit (must take all 6 hours)

This presentation will be part botany class, a glance at the history of hemp in the US, what hemp is currently being used for in a variety of industries and some of the very relevant challenges that the legalization of hemp presents to us in the world in 2025. Of course, we will also look at how current farm insurance forms may or may not respond with coverage.

9:00 AM - 10:00 AM

Market Update

In this session, we will explore the changes the insurance marketplace has faced over the recent years as well as the overall economic environment and how these changes are impacting the Insurance M&A Marketplace. We will consider how the great resignation, silver tsunami, current ongoing hard market, rising interest rates, private equity, and both the supply and demand for agencies are changing the game in today’s Merger & Acquisition Marketplace. If you are asking yourself what to expect in 2025, so you can plan for your agency’s future – this is the session for you!

Cussing, Lying, & Disclaiming

This session explores essential etiquette in the insurance industry, focusing on terms to avoid, the risks of ambiguous language, and the role of disclaimers. Attendees will learn why terms like "Full Coverage" and "All Risk" can mislead clients, how the insurance application process may encourage unintentional misrepresentations, and whether disclaimers are effective on quotes and proposals. By the end, participants will know how to communicate clearly, avoid “dirty words,” and apply disclaimers thoughtfully.

10:00 AM - 11:00 AM

Valuation Drivers

Do you ever wonder why some agencies sell for much more than others? In this session, we will break down the many different factors that are considered when determining what drives the value of your agency. We will show you how the same size agency can sell for a far different price based on the risk, performance, and specific situation of each agency. Not all buyers are right for every seller, and will demonstrate how important it is to know what factors to consider to maximize both the value of your agency and the price you can expect based on the potential buyer and seller’s makeup, and the synergies that exist between them. This is a session that anyone who is looking to grow by acquisition or plan for the actual sale of their agency should not miss.!

10:00 AM - 12:00 PM

Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks

This session covers seven essential underwriting questions that agents and underwriters often overlook, despite their impact on coverage, potential out-of-pocket costs, and E&O claims. Participants will learn why asking questions like “Who owns the car?” or “Does your business depend on any other business?” is crucial to avoiding gaps in coverage. This practical course highlights the consequences of missing these simple yet vital questions and encourages a more thorough approach to underwriting.

What people say...

"I was so impressed with meeting my two major underwriters. It was so great getting to know them on a personal basis!"

Chrissy Powell, CSR
Iola Insurance Associates

2025 ANNUAL CONVENTION

February 3-5, 2025

Hyatt Regency, Wichita

Be part of the largest gathering of Kansas independent agents, brokers, and industry partners as we tackle the insurance industry’s most pressing challenges and opportunities.

DAILY SCHEDULE

ALL SCHEDULED TIMES ARE SUBJECT TO CHANGE

Monday, February 3

Tuesday, February 4

Wednesday, February 5

What people say...

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