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KAIA's partnership with New Level Partners brings on-demand, cost-effective online training to you and your employees.

It features knowledge checkpoints and interactive learning, the Online Learning Portal gives you access to courses focusing on insurance coverage, business skills, and management training that easily fit into the workday. 

The four-month subscriptions provide users with unlimited access to the courses.

Training Packages

Designed for both members and non-members, each course within a curriculum is 30-40 minutes in length.
Introduction to the Insurance Industry ($80)
  • Perfect for employees or interns new to the industry.
  • CE credits available
 Commercial Lines Coverage Basics ($275)
  • Addresses key insurance topics, core coverages, and risk management.
  • Ideal for new staff (sales, service, underwriting or administrative).
  • Includes 'knowledge checkpoints' to support concept acquisition and retention.
  • CE credits available
 Personal Lines Coverage Basics ($175)
  • Addresses key insurance topics and core coverages.
  • Includes 'knowledge checkpoints' to ensure the acquisition and retention of key concepts.
  • CE credits available
 Advanced Communication and Negotiation Skills ($80)
  • Includes modules on elevating negotiation skills, building credibility with clients, delivering powerful messaging on professional relationships and developing and strengthening an elevator pitch.
Business Communication Fundamentals ($80)
  • Great foundational series including essential elements of business writing, verbal communication and time management.
 Client Management Essentials ($80)
  • Bundle includes modules to introduce communication styles and how to create a positive impression.
  • Features courses on Agency Errors and Omissions best practices.
Leadership Fundamentals (formerly named Emerging Leaders) Series ($245)
  • training series for new team leaders, supervisors or managers.
  • online modules on how to attract and recruit new talent: HR essentials such as human resources risk management for your agency, employee retention, performance management, and effective coaching techniques for leaders.
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