Posts by vgardner@kaia.com

Client Claims:  How to Avoid Client Claims Turning into E&O Claims  By: Mallory Cornell | IIAW Vice President & Swiss Re Approved Auditor Did you know that how you handle client claims can increase your E&O exposure? Like many internal workflows of the agency, not having clear guidelines and procedures for employees can lead to…

2023 Annual Convention Recap Last week, KAIA hosted its Annual Convention at the Hyatt Regency in Wichita, and it turned out to be a record year for the event. It was an exciting two and a half days with 15 classes; networking at the Brass Taproom plus 7 hospitality rooms, a casino party and making…

Can I Charge My Clients a Fee? From this month’s mailbox comes a common question we receive at KAIA.  I love that our agents want to make sure they’re complying with the law, so let’s tackle this common question together. The short answer is yes, but have you ever met an attorney who gave you…

Lobbying to Lower Kansas Surplus Lines Tax Rate Legislative committee assignments have been made and we need your help to establish and nurture any relationships you have with legislators, especially those individuals that serve on the insurance committees of each respective chamber. We highly encourage you to reach out to any of the committee members you…

Musgrove Insurance Services Merges With Iron Insurance Partners (Hugoton, Kan.) Musgrove Insurance Services (Hugoton, KS) has merged with Iron Insurance Partners (formerly Keller Leopold Insurance). Insurance Agent Brad Musgrove has been in Hugoton since 1988. With the recent merger, Musgrove will be able to add additional services and represent a larger base of carriers to…