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KAIA Coronavirus Resources

Kansas-related resources and information to keep you up-to-date.

The Kansas Association of Insurance Agents (KAIA) has established this resource page to support insurance professionals to understand and manage the risks of the current outbreak of COVID-19, commonly known as Coronavirus.

While there is no prediction on how the current situation will unfold, we encourage you to review and share this information regularly.  It is KAIA's hope that it will help members understand and reduce their current risks associated with the human and economic impacts of COVID-19.

KAIA is here to help you. Please reach out to us with any questions or needs as they arise:

(800) 229-7048

Governor Kelly issued an Executive Order defining the essential functions that can remain operational during the periods of time when “stay at home” orders are in effect and overriding essential businesses listed in those individual county orders. Insurance services are listed under section KEFF 300 Manage.

Managing Business Continuity & Employee Relations

Both CDC’s and WHO’s overarching recommendations for employers include:

  • Actively encouraging sick employees to stay home;
  • Separating sick employees who report to work, and sending them home;
  • Emphasizing respiratory etiquette and hand hygiene by all employees;
  • Performing routine environmental cleaning, particularly for frequently touched surfaces and objects; and
  • Advising employees before traveling to consult national travel advice before business trips.

Coronavirus Finance & Loan Resources

The Coronavirus pandemic is affecting small businesses in a variety of ways. From a loss of business to remote work, things are changing fast during the outbreak and businesses are being forced to adapt. KAIA continually works to bring you the best resources and information to help navigate the financial challenges during this time.

KAIA Education & Events Impacted

We are continuously working with our partners to plan for, respond to, and communicate impacts through the evolving pandemic.

Original Date
Rescheduled Date
CIC: Agency Management
Virtual Class March 17-19, 2020
June 16-18, 2020
CISR: Insuring Commercial Property
Virtual Class
March 18, 2020
June 17, 2020
Ultimate Account Manager
April 7-9, 2020
Date pending
CISR: Commercial Casualty I Hutchinson April 14, 2020 August 19, 2020
President's Golf Classic
April 26-27, 2020
CISR: Insuring Personal Auto Exposure
Overland Park May 11, 2020
October 6, 2020
Ruble Graduate Seminar
Virtual Class
May 12-13, 2020
May 13-14, 2020

If you have questions regarding a class or event, please contact KAIA's professional development & events manager, Karlyn Judd.

Kansas Insurance Dept. & Licensing Updates

For those agents who's licenses will be up for renewal during the coming weeks, please understand the Kansas Insurance Department will not be issuing automatic suspension notices. However, licensing requirements are NOT suspended at this time.

The Department is committed to working with agents on licensing issues before the department and they encourage agents to use online resources accessed through their website or email questions to

Helping Protect Your Agency

The Coronavirus will create some discussion from customers about coverage provided within their insurance policy. It's always a good reminder to provide agency staff with E&O risk management tips for handling claims. Situations like this could have the opportunity to lead to potential E&O incidents for the agency. Take the opportunity to remind staff of what to do when faced with a potential E&O incident, such as an uncovered claim, by sharing the E&O wallet card with your staff.

Big I Resources

The Big “I” Virtual University has developed a slate of resources for members focused on the Coronavirus. It includes information on coverage issues, business income losses, workers' compensation, and commercial general liability. It also includes helpful links and sample memos you can share with customers.

E&O Risk Management - Coronavirus Best Practices
Click here to register for this free 42-min webinar.

Coronavirus: Does Business Income Respond?
Click here to watch the webinar immediately.

Coronavirus, Auto Exposures, and Food Delivery
Click here to watch the webinar immediately.

Your Agency and Telework: Do's, Don'ts & Practical Advice
Click here to watch the webinar immediately.

Ask an Expert

When you've got a tough question, Big "I" experts are here for you. If you can't find your answer in the Research Library,  they have volunteer experts who can answer, or find an answer, to your questions. (Member sign-in required.)

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